Privacy Policy
1. General Provisions
1.1. This Privacy Policy (the “Policy”) sets out the manner in which Carnival Mascot (the “Controller”, “we”, “us” or “our”) collects, processes, uses, stores and protects personal data obtained from users of the website available at https://carnival-mascot.com (the “Website”).
1.2. We respect the privacy of Website users and implement appropriate legal, organisational and technical measures designed to protect personal data against unauthorised access, unlawful alteration, disclosure, loss, destruction or other forms of unauthorised processing.
1.3. By submitting any information through the Website, the user acknowledges that they have read and understood this Policy and, where consent constitutes the applicable legal basis for processing, expressly consents to the processing of their personal data in accordance with the terms set out herein.
2. Definitions
2.1. For the purposes of this Policy, “Personal Data” means any information relating to an identified or identifiable natural person.
2.2. “Processing” means any operation or set of operations performed on Personal Data, including but not limited to collection, recording, organisation, structuring, storage, adaptation, modification, retrieval, consultation, use, disclosure, transfer, anonymisation, restriction, deletion or destruction.
2.3. “User” means any individual accessing or using the Website.
2.4. “Cookies” means small data files placed and stored on a User’s device when the User accesses the Website.
2.5. “Cross-Border Transfer” means the transfer, transmission, access to or processing of Personal Data in a jurisdiction other than the jurisdiction in which such Personal Data was originally collected.
3. Personal Data We May Collect
3.1. Depending on the manner in which the User interacts with the Website, we may collect and process the following categories of Personal Data:
- full name;
- email address;
- telephone number;
- company name;
- country and/or region of residence or operation;
- information submitted by the User through enquiries, quotation requests, order requests or other communications;
- technical and usage information, including IP address, browser type, device information, cookies and information relating to Website activity.
3.2. We do not intentionally collect passport details, information relating to income, indebtedness, or other sensitive financial information through the Website.
3.3. The Website may utilise analytics services, including Google Analytics and similar technologies, for the purpose of collecting aggregated, statistical and/or anonymised information regarding Website usage.
4. Purposes of Processing Personal Data
4.1. We may process Personal Data for the following purposes:
responding to enquiries and preparing quotations;
communicating with Users regarding mascot design, production, payment arrangements, delivery and after-sales support;
negotiating, entering into and performing contractual obligations;
providing access to Website content, services, information and materials;
improving the Website, its functionality, content and user experience;
ensuring Website security and preventing fraudulent, unlawful or unauthorised activities;
complying with applicable legal and regulatory obligations;
sending information regarding our products, services, promotional offers or events where the User has provided consent or where such communications are otherwise permitted under applicable law.
4.2. Users may withdraw from receiving marketing communications at any time by sending an email to carnival.mascot.uae@gmail.com with the subject line “Unsubscribe”.
5. Legal Grounds for Processing
5.1. Depending on the circumstances and applicable legislation, we process Personal Data based on one or more of the following legal grounds:
the User’s consent;
taking steps at the User’s request prior to entering into a contractual relationship;
performance of a contract with the User;
compliance with applicable legal obligations;
our legitimate business interests, provided that such interests are not overridden by the User’s fundamental rights and freedoms.
5.2. Users may manage, restrict or disable Cookies through their browser settings. Please note that disabling certain Cookies may affect the functionality, availability or performance of certain Website features.
6. Storage, Protection and Disclosure of Personal Data
6.1. We retain Personal Data only for the period reasonably necessary to achieve the purposes specified in this Policy, fulfil our contractual obligations and comply with applicable legal and regulatory requirements.
6.2. We implement reasonable legal, organisational and technical safeguards intended to ensure the confidentiality, integrity and security of Personal Data.
6.3. Personal Data may be disclosed, where necessary, to authorised employees, contractors, consultants, service providers and other third parties assisting us with Website operation, communications, analytics, order processing, payment processing, fulfilment and delivery services, provided that such parties are subject to appropriate confidentiality and data-protection obligations.
6.4. We may disclose Personal Data where such disclosure is required by applicable law, a court order, or a lawful request of a competent governmental or regulatory authority.
6.5. We do not sell, rent or otherwise commercially transfer Users’ Personal Data to third parties.
7. Cross-Border Transfers of Personal Data
7.1. Due to the international nature of Carnival Mascot’s operations and cooperation with customers and service providers located in different jurisdictions, Personal Data may be processed, transferred or stored outside the User’s country of residence.
7.2. Where required by applicable law, we implement appropriate safeguards in connection with Cross-Border Transfers and take reasonable measures to ensure that transferred Personal Data receives an adequate level of protection.
8. User Rights and Final Provisions
8.1. Subject to applicable law, Users may have the right to:
request access to their Personal Data;
request correction or deletion of inaccurate or unnecessary Personal Data;
object to or request restriction of certain processing activities;
withdraw previously provided consent;
request information regarding the processing of their Personal Data.
8.2. To exercise any applicable rights or submit privacy-related enquiries, Users may contact us at carnival.mascot.uae@gmail.com.
8.3. Withdrawal of consent shall not affect the legality of any processing performed prior to such withdrawal and shall not prevent further processing where another lawful basis for such processing exists.
8.4. We reserve the right to amend or update this Policy from time to time. The current version of the Policy shall always be available at:
https://carnival-mascot.com/agreement/
8.5. This Policy shall remain effective until replaced by an updated version.
